How to Send Xero Receipts Automatically

TLDR; Use the AutoReceipts addon.

If you use Xero, you’ve probably noticed something odd:

👉 You can send invoices automatically
👉 You can send reminders automatically
👉 But when a payment comes in?

You’re on your own.

There’s no built-in way to automatically send a receipt or payment confirmation when an invoice is paid.

That means one of two things usually happens:

• You manually email the customer, which is time-consuming
• You don’t send anything at all, which leaves the customer wondering if you received their payment.

Let’s walk through your options—and how to fully automate it.

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The Problem: Xero Doesn’t Send Receipts Automatically

When a payment is recorded in Xero—whether:

• via bank reconciliation
• manually entered
• partially paid
• or paid in full

Xero updates the invoice… but doesn’t notify the customer.

For many businesses, this creates a gap:

• Customers aren’t sure if payment was received
• Bookkeepers spend hours sending confirmations
• Communication feels inconsistent

If you’re processing dozens (or hundreds) of payments each month, this quickly adds up.

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Option 1: Send Receipts Manually

The default approach is manual.

Each time a payment comes in:

1. Open the invoice
2. Click “Email”
3. Add a message
4. Send it

This works… but it doesn’t scale.

Even if it only takes 1–2 minutes per receipt, that can easily become:

• 10 hours/month
• 100+ emails
• constant interruptions

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Option 2: Automate Receipts with an Add-On

The easiest way is by connecting a Xero add-on.

This way, receipts are sent automatically the moment a payment is recorded in Xero.

How it works

1. Go to autoreceipts.app
2. Connect your Xero organisation
3. AutoReceipts listens for payment events
4. When a payment is recorded:
   • A receipt is generated
   • An email is sent to the customer instantly

No clicks. No reminders. No follow-up.

What Gets Sent?

Each receipt includes:

• Invoice details
• Payment amount
• Remaining balance (for partial payments)
• Your branding

So your customers always know:

• what they paid
• when they paid
• and what’s left (if anything)

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Handles Real-World Scenarios

AutoReceipts isn’t just for simple cases.

It works with:

• ✅ Partial payments
• ✅ Bank reconciliation
• ✅ Manual payments
• ✅ Multiple payment methods

No matter how the payment is recorded in Xero, the receipt is sent.

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Why It Matters

Sending receipts automatically isn’t just a “nice-to-have.”

It:

• builds trust with customers
• reduces back-and-forth emails
• keeps your business looking organised
• saves hours of admin every month

It’s one of those small details that makes your business feel polished.

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Bonus: Outbound Payments (Remittance Advice)

AutoReceipts can also send remittance advice when you pay suppliers.

So instead of just customers being notified, your suppliers are too.

That means:

• fewer “Have you paid this yet?” emails
• clearer communication
• better relationships

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Get Started

If you’re using Xero and want to stop manually sending receipts, you can get started in minutes.

👉 Connect your Xero account
👉 Turn on automatic receipts
👉 Let it run in the background

And from then on, every payment gets acknowledged—automatically.

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Final Thought

Xero handles invoicing beautifully.

AutoReceipts fills in the missing piece:
what happens after the payment.

Once it’s set up, it’s one less thing to think about—and one more thing your business does right, every time.